Privacy Policy

At Bikla, your privacy matters.
We’re a small business based in Squamish, BC, and we’re committed to keeping your personal information safe and only using it when necessary to make your experience better.

1. What We Collect

When you shop with us or reach out through our site, we may collect:

  • Your name, email address, shipping and billing address

  • Payment details (processed securely through Shopify)

  • Your order history

  • Info collected through cookies and similar tools, like your IP address, browser type, and how you interact with our site

2. How We Use Your Info

We use your info to:

  • Process and ship your orders

  • Keep you updated about your order or respond to your messages

  • Improve our website, products, and services

  • (If you’ve opted in) send you occasional updates or promos

  • Help us run better ads on platforms like Facebook and Instagram through tools like the Meta Pixel and other analytics

We may share limited information (like a hashed version of your email or phone number) with Meta to better understand how people use our site and to show you more relevant ads — all in a privacy-safe way. You can opt out of personalized ads anytime through your Facebook settings.

3. We Don’t Sell Your Info

We never sell or rent your personal data. We only share it with trusted services that help us run our store — like Shopify, payment processors, shipping carriers, and marketing platforms — and only to serve you better.

4. Hosted on Shopify

Our store runs on Shopify, which means your data is securely stored through their systems. For more details, check out Shopify’s Privacy Policy.

5. Cookies (the tech kind, not the trail snack)

We use cookies and similar technologies to keep our website working properly and to learn how people use it — so we can keep making it better. This includes cookies used by Meta (Facebook/Instagram) for things like ad tracking. You can disable cookies in your browser if you prefer.

6. Your Rights (Canada)

You can always ask us what data we have about you, request corrections, or ask us to delete it (unless we’re legally required to keep it). Just reach out — we’re happy to help.

7. Updates to This Policy

If anything changes, we’ll update this page. We’ll always aim to keep it clear, respectful, and focused on your privacy.